Are you a “large” business owner who is noticing a sudden drop in new and repeat sales for the past few months? If yes, have you tried to find out the culprit of such a poor performance? Probably, you would say Yes! So, what did you find during your research? Is it the low customer satisfaction driving down your sales or the low-quality products that are weakening their trust? Whatever be the reason, you must fix the issue ASAP and outperform the performance of your previous fiscal year.
But the question is how? Well, that’s where ISO Certification comes in. You must obtain ISO certificates for your company through the best ISO certification body in Qatar that will enhance the quality of your products and improve the satisfaction of your consumers. But do you know that getting ISO certificates for your Quality Management System is not that easy feat? We mean you need to fulfil the Requirements for ISO 9001:2015 first before you can “obtain” the concerned certificates for your organization.
“Now” the “next” question that might emerge here is what are the Requirements for ISO 9001:2015, and why do you need to fulfil them. So, let’s see the answer to this question right away and clarify your concern the next moment:
What are the Requirements for ISO 9001:2015 Quality Management System?
There are almost ten requirements for your Quality Management System that you must meet to comply with the consumer and applicable statutory and regulatory requirements. And they are:
Section 0: Introduction
Here, you will find the purpose, principles, and the “key” concepts of the ISO 9001:2015, comprising the risk-based thinking and the process approach.
Section 1: Scope
Here, you will find the scope of the ISO 9001:2015 standard, including the specifying requirements for the Quality Management System in your organization.
Section 2: Normative References
Here you will see the supporting standard referenced in 9001:2015 and is “absolutely” necessary for its application in the “same,” consisting of terminology and fundamentals. Remember, this and other supporting standards “greatly” contribute to the “creation” of the 9000 series.
Section 3: Terms and Definitions
The terminology you will see in this standard gets directly sourced from – ISO 9000:2015, Quality Management Systems – Fundamentals and vocabulary.
Section 4: Context of the Organization
Please note that when you want to implement your Quality Management System, the first thing you need to do is to meet the Requirements for ISO 9001:2015 to align your business goals and intent with the concerned QMS system. Once you have done that, you need to look for external and internal issues in your agency, the needs and expectations of your stakeholders, and, more importantly, the QMS scope and its processes.
Section 5: Leadership
This section of the 9001:2015 requirements primarily focus on leadership responsibility. Therefore, the top management of your company must demonstrate their leadership qualities, establish and convey a high-quality policy, and finally ensure that all the necessary responsibilities got assigned and understood.
Section 6: Planning
“Now” the “next” on this list is clause 6 of the ISO 9001:2015 requirements that covers the Quality Management System of your organization focused on addressing the organizational risks and opportunities, changes, and quality goals.
Section 7: Support
Coming to clause 7 of the ISO 9001:2015 requirements, “it” covers all the resources needed to accomplish the accepted Quality Management System, which includes:
A. Providing adequate resources
B. Ensuring your employees are competent, and
C. Including some well-documented information to support your QMS
Section 8: Operation
In clause 8 of the 9001:2015, you can glance at the plans and control processes essential to suffice the requirements of your products and services, like:
A. Its design and development
B. External providers
C. Nonconforming outputs
D. Production and service provision, and
E. Release of your commodities
Section 9: Performance Evaluation
In the pre-last section of the ISO 9001:2015, you will need your enterprise’s Quality Management System to measure, monitor, analyse, and evaluate your entire QMS.
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Section 10: Improvement
Last but not least, clause 10 of the ISO 9001:2015 is all about the continual improvement of your Quality Management System. That means you need to select opportunities to improve your products or services, take strict action against any irregularities, implement corrective measures as and when required, and finally, keep refining your quality management system.
On a closing note!
We hope you learned multiple things through this primer, particularly the “major” Requirements for ISO 9001:2015 QMS. So, if you enjoyed going through this content and want to certify your organization based on the current ISO standards, please communicate with the most reputed ISO certification body in Qatar now.
